StrategyShore was created by an entrepreneur who knows, has lived through and thoroughly understands the multiple dimensions of sourcing. Captive or outsourced? Offshore or nearshore or even across the street? What functions? What price points? Which services? Which service providers? How long? Who governs all this?
In addition to working with our own clients, we leverage knowledge gained from setting up offshore delivery centers with Accenture, from guiding clients on proper contract writing with Information Services Group (ISG), and from the multitude of challenges with setting up Global Business Services (GBS, aka Shared Services) solutions with The Hackett Group. This world-class experience is now available to you.
Two of the most important questions you should ask yourself about any solution are quite simply:
Does it scale? Will it last?
Companies that have not personally seen how contracts can deteriorate over time, or how an outsourced model's operation roles are different from previous execution roles, are doomed to a service provider relationship that is disproportionately controlled by the service provider and not the company!
StrategyShore brings real-world experience to ensure you avoid these pitfalls on the way to your own success.
Jon brings a vast array of experiences accumulated over 30+ years in the outsourcing industry to StrategyShore.
Early in his career, Jon helped IBM transition networking skills to a new development lab in Rome, Italy (using his fluency in French to quickly perfect his Italian).
After that Jon worked with offshore groups in Thailand and India to successfully help clients in the US, UK, Canada, Mexico, Italy, France and Germany with offshore implementations for Accenture.
Next, Jon moved to Monterrey, Mexico where he created a delivery center in a location with virtually no Accenture brand recognition. In fact, he was the first employee in a new entity that he quickly grew to 500+ people in 2 years ( and that later reached 3000+ thanks to Jon's initial efforts). And, yes, Jon learned to speak Spanish (with an Italian accent!).
Subsequently, with ISG, Jon moved to Lima, Perú to help the 3rd largest Peruvian bank create a contract framework to outsource its technology work.
With the Hackett Group Jon advised many clients on the pitfalls of creating captive organizations vs. outsourcing work. Jon also advised clients on the importance of employee engagement across all business units.
At LPL, Jon was the reason the heavily outsourced company first started using Mexico as a new technology service provider location in addition to India with its host of entrenched Indian firms.
Jon brings so many different perspectives to his clients that it can be difficult to pinpoint what they value most. Perhaps it's Jon's incessant push for doing what's right, what's understood and agreed upon, and what's fun. He brings that same drive and enthusiasm to StrategyShore.